The Experience

Built 10+ reusable Lit.js components and 8+ UI Builder pages for CSM Workspace, implementing Special Handling Notes, Related Lists, and Customer 360 KPI dashboards.
Integrated 15+ REST APIs, including Batch and Multi-Visualisations APIs, cutting API requests by 35% and significantly improving application responsiveness.
Implemented 20+ GlideScript customizations and client scripts to automate business processes and streamline platform functionality across multiple modules.
Validated application quality through comprehensive unit and integration testing, collaborating with cross-functional engineering teams to deliver production-ready features on schedule.
Created the core backend architecture with a central API Gateway, successfully routing 1000+ daily requests and reducing configuration sync time by 40% across 8+ microservices using Spring Cloud Config Server.
Coded an Authentication & Account Management Service (AMS) to secure the platform using JWT validation, ensuring robust access control and session management.
Implemented a Eureka service registry and central config repository, improving traffic load balancing efficiency and achieving 99.9% uptime across all backend services.
Built modern and production-ready websites for international clients on Fiverr, delivering responsive UIs using Next.js, React, and Tailwind CSS while ensuring high performance and cross-device compatibility.
Collaborated with global clients and developer communities, improving project workflows, implementing new features, and maintaining best coding practices.